Boca's Pawfect

Reservations can be made by phone, email, text message or through your Personal Pet Sitting Portal.

ALL reservations, cancellations and any other changes MUST be done by phone. If you are unable to speak with Jenn please leave a voice message or you can leave a text message.

Reservations are NOT confirmed until you receive an email from me with a link to your Personal Pet Sitting Portal. Please check that the days and times are correct.

It is best to reserve as far in advance as possible, especially during season and the holidays

Each time you go away, you will receive an email confirmation a few days before our first scheduled visit. It will ask you to update your Current Trip Information and any other pet care duties that may have changed since the last time I visited. This information is needed for me EVERY TIME YOU GO AWAY.

Deposits and Cancellations

 Kitty Stops & Dog Walking Visits – A 50% deposit is required for services more than $200. If any pet sitting visit is canceled 72 hours or more before service starts, the deposit goes to credit; if any pet sitting visit is canceled less than 72 hours before service starts, the deposit, and any payments made, are non-refundable. If no deposit or payment has been made, you will be billed for the visits.

*Dog walking when available

Overnight visits – A 50% deposit is required for new clients to reserve your dates. If canceled 72 hours or more before service starts, the deposit goes to credit; if canceled less than 72 hours before the service starts, the deposit is non-refundable. When you schedule overnight services for your pet(s) other owners requesting those days may have to be turned away. Please be respectful of your pet sitters time and availability.

Holiday visits – A 50% deposit is required to reserve your dates. If canceled 7 or more days before the service starts, the deposit goes to credit; if canceled less than 7 days before the service starts, the deposit is non-refundable. Holiday’s are a very busy time so please schedule as far in advance as possible to ensure your reservation.

*Boca’s Pawfect has 9 days considered a “holiday” – New Year’s Eve, New Year’s Day, Easter, Memorial Day, July 4, Labor Day, Thanksgiving, Christmas Eve and Christmas Day.

*Time of cancellation is calculated from the first visit back.

*Cancellation times and policies are the same whether there is a deposit made or not.

*We do not issue refunds. Deposits that are credited to your account never expire.